It took almost a month for the order to ship and then they shipped to the wrong address. I confirmed my shipping address 3 times via email and 2 times over the phone. Baffled Slow and inconsistent Customer service. I emailed them several times just to get updates....Read more
Eyewearorders - Scamers
They accepted my money for a order and emailed me the next day saying that it was out of stock. Then instead of saying they would refund me they asked me to give them more money. It's not legit. I filed a mail fraud claim.
This is a Scam and this is how it works in 5 easy steps. 1 You see glasses online and order and pay. They will immediately put a Purchase Authorization on your card which can last from 5 to 14 Days. 2 NOW starts the scam. There is a problem with the order, either not...Read more
I just called to place a order with by far the rudest person I have ever dealt with in a service industry. I called to place a large order and was completely treated disrespectful . I asked for owners/ managers and would not be put thru. I asked for the woman's name...Read more
I became a victim of these fraudulent miss leading scam artists advertising new sunglasses! I was taken in by their so called professional advertising on the web and the customer service recordings that mislead me to believe that this is a real company selling you new...Read more
I don't even know how to go about writing this review. It honestly sounds like something out of a fairytale or some bizarre twisted story, but I asure this is no joke. I was informed that my order could not be placed due to the fact that the remaining pair of glasses...Read more
Called to find out what size the glasses are the website has it at a 0. The lady answered the phone hello not a company name just hello. I asked her what size something was, she said order online and we will email you. I asked do you have it in stock same response and...Read more
I purchased glasses the other day and they came back and said they were cracked and could not supply. The same story as many of the complaints here. I have never been treated by a customer service like this in my life. Its FU all the way. They hang up on you if you...Read more
I should have read reviews before I put my card. Below is a email from them during USPS delivery. Jeff, I want to give you an update regarding the below matter. after this email was sent yesterday, we received a phone call from supposedly "my name in capital letter"....Read more
Worst place ever! I ordered a frame online and put a different shipping and billing address, which is very common for online orders. I was called shortly thereafter and was talked to with an extremely rude manner. The lady on the phone was talking to me as if I was...Read more
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